Our Mailing Address
Build-A-Bear Workshop
1954 Innerbelt Business Center Drive
Saint Louis, MO 63114

Our Toll Free Number
1-877-789-BEAR (2327)

Our Email Contacts
Online Order Questions
Guest.Services@buildabear.com

Customer Feedback
Guest.Services@buildabear.com

Future Store Location
futureworkshop@buildabear.com

Guest Services

Good Housekeeping Seal of approval

The Good Housekeeping Seal, introduced in 1909 is earned by products that pass Good Housekeeping Institute review and is America's most trusted consumer icon. It is the foremost symbol of quality assurance and consumer protection in America. Seal-backed products are covered by Good Housekeeping's two-year money-back warranty.

BizRate.com® Circle of Excellence Merchant

The Circle of Excellence recognizes the BizRate.com e-tailers who demonstrated outstanding performance throughout the year. Over 2000 quality, consumer-rated online merchants from the BizRate Shopping Search Engine were considered for the awards. The awards are based on the direct feedback, collected at the point-of-sale and after delivery of goods, from customers concerning seven key satisfaction metrics.

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