Shipping Information

Tracking

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Standard (FedEx/USPS Smart Post)

Orders that are shipped Standard should arrive at your doorstep within 6 to 9 business days (Monday through Friday) and are trackable up to 24 hours after order ships. Orders going to post office boxes, rural routes and FPO/APOs will be shipped via USPS Priority Mail, which unfortunately is not trackable. Orders that have embroidered items require 2 additional business days for processing.

* Delivery to Alaska, Hawaii and Puerto Rico could require 12 or more business days. Standard service to these states is not recommended for delivery that is time sensitive.

FedEx - Ground

Orders that are shipped FedEx Ground should arrive at your doorstep within 6 to 7 business days (Monday through Friday) and are trackable - we recommend using this shipping option if your purchase is time sensitive. Orders that have embroidered items require 2 additional business days for processing.

Bear Buck$® Gift Cards

Bear Buck$ gift cards ship via USPS First Class which is not trackable. Shipping is FREE on this item. Please allow 6 to 9 business days (Monday through Friday) for delivery. Shipping charges will be added for other products in the same order. You may upgrade your shipping to FedEx - Ground, FedEx - Next Day Air or FedEx - 2-Day Express service, all trackable, for an additional fee. Please see shipping rates for applicable charges.

Build-A-Bear Workshop offers E-Gift Card Bear Buck$ for use on our web site and in all of our retail locations. The E-Gift Card Bear Buck$ are delivered within 2 hours via email and there are no shipping charges.

FedEx - 2-Day Express

Orders placed by 12:00 pm E.S.T. M-F will be shipped that day and delivered on the second business day. Any orders placed after 12:00 pm E.S.T. will be shipped the next day and received on the second business day. Delivery is M-F. Orders that have embroidered items require 2 additional business days for processing.

*FedEx - 2-Day Express is not available for P.O. boxes, rural routes, and FPO/APO addresses.

FedEx - Next Day Air

Orders placed by 12:00 pm E.S.T. M-F will be shipped that day and delivered the next day. Any orders placed after 12:00 pm E.S.T. M-F will be shipped on the next business day. Delivery is M-F. Saturday delivery is available and costs an extra $15.00. Orders that have embroidered items require 2 additional business days for processing.

*FedEx - Next Day Air is not available for P.O. boxes, rural routes, and FPO/APO addresses

International Deliveries

International deliveries may be made to any location outside of the United States. Unfortunately, we cannot ship to Mexico, Uganda and Nigeria at this time due to complex custom regulations and high dollar duty charges. Furry friends and bear stuff are shipped via Parcel Post/Air Mail and takes 6-21 days to reach its destination. Shipping fees do not include duties and other custom charges. Please include the postal code in the international address so your order may be processed beary quickly!!

Multiple Shipping Addresses

A separate order must be placed for each shipping address.

Looking for Delivery on a specific date? Use our "Buy Now- Ship Later" option.

Order your merchandise today; pay for it today and we guarantee that it will be delivered on the day you specify. Select "Buy Now - Ship Later" upon checkout and then choose your desired delivery date. Two-day express shipping charges apply per order. You may place your order today and specify delivery between 5 and 45 days in the future! Great for organizing your gift giving!

Two-day express shipping is only available for domestic orders to a residential address. We cannot offer this service for PO boxes or FPO/APO addresses. This service not available with standard FedEX shipping.

All major credit cards accepted at BABW