All of us at Build-A-Bear Workshop® believe that our friends are the softest, most cuddly friends anywhere. They are stuffed with love and stitched with care. If you don't agree you can send them back for a full refund.
We gladly accept returns for exchange or refund within 90 days. Please save your receipt.
If you have any questions about this guarantee please contact us at:
1954 Innerbelt Business Ctr. Dr
St. Louis, MO 63114-5760
Email: Bear Service
Toll Free: 1-888-560-2327