Build-A-Bear furry friends are stuffed with love and stitched with care. We believe that they are the softest, most cuddly friends anywhere. If you don't agree you can send them back for a full refund.
We gladly accept returns for exchange or refund within 90 days. Please save your receipt.
If you have any questions about this guarantee please contact us at:
1954 Innerbelt Business Center Drive
St. Louis, MO 63114-5760
Toll Free: 1-888-560-2327