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Privacy Policy

Build-A-Bear Workshop Privacy Policy - effective January 1st, 2014

Scope: This Privacy Statement applies to websites and retail stores operated by or on behalf of Build-A-Bear Workshop and its Affiliates worldwide.

Personal Information:

  • We collect the information you provide to us, such as your name, your postal address or email address, gender or date of birth.
  • We collect non-personal information such as browser type and web pages visited to help manage our websites and to improve your overall experience.
  • We use cookies and web beacons to manage our email programs and website. We do NOT use these technologies to collect or to store personal information.
  • Click here for more information.


  • We use the information you provide to register your friends in our ID tracking programs.
  • We use the information you provide to create certificates for your new friends.
  • We use the information you provide to place orders or book parties on our websites.
  • If you tell us to, we will send you information about promotions and other marketing events via mail and email.
  • We do NOT share your information with unrelated third parties for their marketing purposes.
  • We use personal information consistent with the purpose you provided it to us.
  • Click here for more information.

Your Choices:

Important Information:

  • Build-A-Bear Workshop respects your privacy, and we will do our best to earn and keep your trust.
  • Build-A-Bear Workshop complies with country data protection laws.
  • Build-A-Bear Workshop complies with COPPA requirements.
  • Click here for more information about COPPA.

How to Contact Us:

Write, call or email us at:

In the US and Canada:
Privacy Officer
Build-A-Bear Workshop
1954 Innerbelt Business Center Drive
St. Louis, MO 63114-5760
Telephone: 1-877-789-BEAR (2327)

In the United Kingdom:
Privacy Officer
Build-A-Bear Workshop UK & Eire
St. Stephens House, Arthur Road
Windsor, Berkshire SL4 RU
Telephone: 0870 2245130