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Contact Us
For questions related to a recently placed order or an address change please contact by calling us at 1-877-789-BEAR (2327)
Guest Services Hours of Operation (CST)
Mon - Fri: 7am - 5pm
Sat & Sun: 9am - 3pm
Please note that many answers to our most commonly asked questions can be found on our FAQ page.
If you are unable to find the answer to your question, please fill out the form to send an email.
Build-A-Bear World Headquarters
415 S. 18th Street, Suite 200
St. Louis, MO 63103
Guest Services
1954 Innerbelt Business Center Drive
St. Louis, MO 63114
Your privacy and the privacy of children is important. Build-A-Bear works hard to protect it. It is CRITICAL that YOUR age is verified to continue.
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