Satisfaction Guarantee
Bear Satisfaction Guarantee
All of us at Build-A-Bear Workshop believe that our friends are the softest, most cuddly friends anywhere — stuffed with love and stitched with care. If you don’t agree, you can send them back for a full refund. That’s our Satisfaction Guarantee.*
*We gladly accept returns for exchange or refund within 90 days. See our Return Policy for more information. Please save your receipt. If you have any questions about this guarantee, please contact us at:
Email: Guest.Services@buildabear.com
Toll-Free: 1-877-789-2327
Your privacy and the privacy
of children is important. Build-A-Bear works hard to protect it.
It is CRITICAL that YOUR age
is verified to continue.
The entry of correct information is important, and improper entry may result in the transaction being discontinued by Build-A-Bear in order to ensure compliance with applicable law.