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Satisfaction Guarantee

All of us at Build-A-Bear Workshop believe that our friends are the softest, most cuddly friends anywhere — stuffed with love and stitched with care. If you don’t agree, you can send them back for a full refund. That’s our Satisfaction Guarantee.*

*We gladly accept returns for exchange or refund within 90 days. See our Return Policy for more information. Please save your receipt. If you have any questions about this guarantee, please contact us at:

Build-A-Bear Workshop
1954 Innerbelt Business Ctr. Dr.
St. Louis, MO 63114-5760

You may email us at: Guest.Services@buildabear.com You also may call us toll free at 1-877-789-2327

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Up to 25% OFF Select Gifts for Spring!
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DISCLAIMER: Spring Haul Event valid online only at buildabear.com through 11:59 p.m. CST on April 5, 2023. Prices as marked. Must purchase all items in set for discount to be applied at checkout. Cannot be combined with any other offer. Product availability subject to change. Outfits and accessories sold separately unless otherwise noted. Prices are in US dollars unless otherwise noted.
$10 Express Shipping with Code EXPRESS
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DISCLAIMER: Order by 11:59 p.m. CST on April 3, 2023 for $10 Express Shipping. Use code EXPRESS at checkout. Offer valid for U.S. addresses only. Offer not valid on shipments to Puerto Rico. Cannot be combined with any other offer. Excludes all purchases of gift cards, embroidery and Record Your Voice sound chips. Valid online only at buildabear.com. Prices are in US dollars unless otherwise noted
Our Most Giftable Boxes Now On Sale
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DISCLAIMER: HeartBox Sale valid online only at giftheartbox.com through 11:59 p.m. CST on April 9, 2023. Prices as marked. Exclusions may apply. Cannot be combined with any other offer. Product availability subject to change. Outfits and accessories sold separately unless otherwise noted. Prices are in US dollars unless otherwise noted.
30% OFF Matching PJs for the Whole Family!
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DISCLAIMER: Pajama Shop Sale valid online only at buildabear.com through 11:59 p.m. CST on April 9, 2023. Prices as marked. Cannot be combined with any other offer. Product availability subject to change. Prices are in US dollars unless otherwise noted.
Must-Have Gifts for Gamers!
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DISCLAIMER: Animal Crossing^™ Sale valid online only at buildabear.com through 11:59 p.m. CST on April 30, 2023. Exclusions may apply. Prices as marked. Cannot be combined with any other offer. Product availability subject to change. Prices are in US dollars unless otherwise noted.
Pay their age for their Birthday Treat Bear!
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DISCLAIMER: Offer valid for Bonus Club members. Offer valid in stores only. Offer valid on Birthday Treat Bear only. Offer subject to change without notice. Limit one per guest, must be present for offer. Cannot be combined with any other offer. While supplies last. Outfits and accessories sold separately. Minimum price $1. See an associate for details.

Your privacy and the privacy
of children is important.
Build-A-Bear works hard to protect it.
It is CRITICAL that YOUR age
is verified to continue.

YOUR Birth Month *

YOUR Birth Year *

The entry of correct information is important, and improper entry may result in the transaction being discontinued by Build-A-Bear in order to ensure compliance with applicable law.

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