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Bonus Club FAQ

Build-A-Bear® Bonus Club Frequently Asked Questions

What is the Build-A-Bear Bonus Club?

The Build-A-Bear Bonus Club is a fun way for Guests to unlock special perks and exclusive offers! Members earn one point for every dollar spent (before tax, after discounts) in participating U.S., Canada and Puerto Rico Build-A-Bear Workshop locations or online at buildabear.com.

Members earn points that convert to Reward Certificates. Reward Certificates are provided after every 100 points earned.

Is there a membership fee?

No, becoming a Build-A-Bear Bonus Club member is free.

How do I earn points?

When shopping in store, give your phone number, email address or account number to your sales associate.

When shopping online, sign in or enter your Bonus Club account number at checkout.

Points will be awarded for every qualifying purchase. Qualifying purchases for which points can be awarded include all purchases of regular and sale items, as well as purchases of gift cards and e-gift cards from participating Build-A-Bear Workshop retail stores or online at www.buildabear.com. Points are not awarded for gift card redemptions.

Can I open an account without an email address?

No, we require an email address to join the Build-A-Bear™ Bonus Club because your Reward Certificates are issued via email.

How long does it take for my points to post?

Transactions will take 24-48 hours to post to your account.

What can I buy with my Reward Certificates?

Reward Certificates are valid toward any qualifying purchase except gift cards, e-gift cards or to pay for any taxes or shipping charges. Reward Certificates can only be used once and may be redeemed only at Build-A-Bear Workshop® stores in the U.S., Canada and Puerto Rico or online at www.buildabear.com. Reward Certificates may be combined or used with valid Build-A-Bear Workshop offers.

Will my points expire?

Points will expire if there is no activity (activity defined as points accumulated) within the Member’s account for one year.

Can I redeem Reward Certificates for cash?

No, reward certificates do not have cash value.

How do I check my points balance?

Click here to access My Account.

Do I earn points when I pay with a Gift Card?

No, purchases made with a Gift Card do not earn Bonus Club points.

When will I get my Reward Certificate?

Point balances are reviewed on the final day of each month. If your account has reached 100 points, a Reward Certificate will be issued on or about the 20th of the following month.

When does my Reward Certificate expire?

Reward Certificates are valid for 90 days after they are issued.

How do I receive my Reward Certificate?

Reward Certificates are delivered via the email you provided with your account. If you need to change your email address, please click here.

Active Offers ()
  • 25% OFF Select Furry Friends!

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    DISCLAIMER: Frights & Delights Sale valid online only at buildabear.com through 11:59 p.m. CST on October 4, 2022. Prices as marked. Exclusions apply. Must enter code SPOOKY at checkout. Cannot be combined with any other offer. Product availability subject to change. Outfits and accessories sold separately unless otherwise noted. Prices are in US dollars unless otherwise noted.

  • The age they’re turning is how much their Birthday Treat Bear costs.

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    DISCLAIMER: Offer valid for Bonus Club members. Offer valid in stores only. Offer valid on Birthday Treat Bear only. Offer subject to change without notice. Limit one per guest, must be present for offer. Cannot be combined with any other offer. While supplies last. Outfits and accessories sold separately. Minimum price $1. See an associate for details.

  • Up to 20% OFF Select Pokémon Bundles!

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    DISCLAIMER: Pokémon Sale valid online only at buildabear.com through 11:59 p.m. CST on October 9, 2022. Valid on select bundles. Not valid on Gengar and Umbreon bundles. Other exclusions may apply. Prices as marked. Cannot be combined with any other offer. Product availability subject to change. Prices are in US dollars unless otherwise noted.

  • LIMITED TIME OFFER!

     

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    DISCLAIMER: HeartBox Sale valid online only at giftheartbox.com through 11:59 p.m. CST on October 4, 2022. Use code HEARTBOX at checkout. Prices as marked. Cannot be combined with any other offer. Shipping offer valid for U.S. addresses only. Offer not valid on shipments to Puerto Rico. Product availability subject to change. Outfits and accessories sold separately unless otherwise noted. Prices are in US dollars unless otherwise noted.

  • Double the Fun with this fun in-store offer

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    DISCLAIMER: 2 for $45 offers valid in stores for a limited time only. Prices as marked. Valid only on select Make-Your-Own furry friends. Exclusions may apply.Price does not include tax. Offer not valid on previous purchases. Cannot be combined with any other offer. Selection may vary by location. Excludes Build-A-Bear Workshop® within other retail stores, restaurants and specialty locations, including but not limited to, Great Wolf Lodge, Knott’s Berry Farms, Fairmont Hotels and Resorts, Gaylord Hotels, Kings Island, Rainforest Cafe® and Build-A-Dino® Experience within T-REX Cafe™. Product availability subject to change.Outfits and accessories sold separately unless otherwise noted. Offers valid only at Build-A-Bear Workshop® stores in the United States (including Walmart locations). Prices are in US dollars unless otherwise noted.

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