Customer Service
For questions related to a recently placed order or an address change please contact by calling us at 1-877-789-BEAR (2327) Please note that many answers to our most commonly asked questions can be found on our FAQ page.
If you are unable to find the answer to your question, please fill out the form to send an email.
Our Guest Services Call Center is currently operating with limited hours of operation. For questions related to a recently placed order or an address change please contact by calling us at 1-877-789-BEAR (2327). Please note that many answers to our most commonly asked questions can be found on our FAQ page.
If you are unable to find the answer to your question, please fill out the form to send an email. We're doing our beary best to respond as quickly as possible, but please note that our response may be delayed. Thanks for your patience and understanding!
Our Mailing Address
Build-A-Bear Workshop
1954 Innerbelt Business Center Drive
Saint Louis, MO 63114