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April 2, 2020
An update for our valued Guests:
In these unusual times, your health and well-being and that of our associates and other business partners remains critically important. As we have continued to monitor and follow the recommendations and expert advice provided by both government and health officials, we wanted to let you know that the recently announced closures of our Build-A-Bear Workshop stores will be extended until further notice.
Although we truly miss you coming in to visit our stores, we also understand that the need for personal connections with our communities, families and friends is greater than ever right now. Many of you have expressed a desire to be able to send a Build-A-Bear bear hug or a furry friend with a heartfelt message to someone special, which you are still able to do online at www.buildabear.com and www.buildabear.co.uk. With that, we wanted you to know that due to increased order volume combined with our recently updated processing procedures to enhance social distancing and sanitation, we expect the processing times of our web orders to be a little longer than usual. We remain dedicated to helping you brighten someone's (or your own) day with a special package delivered to the doorstep filled with furry fun.
At Build-A-Bear Workshop, we firmly believe in the importance of the comfort and security that furry friends can provide during stressful times, especially for children, and we are committed to our mission to “add a little more heart to life.” That is why our charitable arm, Build-A-Bear Foundation, remains dedicated to causes that align with our mission, such as the American Red Cross, Make-A-Wish, Barnardo’s and Baby2Baby, among others.
We look forward to sharing news with you as circumstances evolve. In the meantime, thank you for your continued support of Build-A-Bear during these uncertain times - we truly appreciate it.
Virtual bear hugs,